Julia Klier

Prof. Dr. Julia Klier is junior professor for information systems with a focus on internet business & digital social media at the University of Regensburg. She studied finance and information management at the University of Augsburg and the TU Munich. In 2009, she obtained her doctorate in information systems at the University of Augsburg. She was a project manager at McKinsey & Company. In 2010, she was awarded Young Academic of the Year by the career portal of the newspaper DIE ZEIT. Her research focuses on social media and social network analysis, E-government and (digital) customer relation management.

The Use of Modern Information and Communication Technologies for the Reduction of (Youth-)Unemployment

Youth unemployment is a complex social problem for politics, society, and economy in Germany and increasingly in many southern European countries. The main objective of the research project of Julia Klier is to examine how the use of modern information and communication technologies (ICT), such as mobile applications (e.g. apps), social technologies (e.g. social networks, such as Facebook), and open digital platforms (e.g. open data) can reduce (youth-)unemployment.

In her research project, Dr. Klier focuses on the analysis of the following aspects: 1) the benefits of open data applications (e. g. labor market monitor) and other platforms, 2) the role of mobile apps (e.g. apps for job search), 3) how the unemployed manage to use electronic self services (e.g. in the work agencies) and what effects their use might bring .The main goal of the design-science oriented research project is the development and evaluation of ICT-artefacts.